Privacy Policy

1. Controller of Data
Babyliss PRO Kosovo is responsible for collecting and processing your personal data.

2. Data We Collect

Name and surname
Email address and phone number
Billing and shipping address
Business details (for barber registrations)
Order history and payment details (no full card numbers are stored)
Technical data such as IP address, browser type, and cookies

3. Purpose of Processing

To process and deliver your orders and handle payments
To create and manage your customer account (including “Barber” accounts with discount eligibility)
To send order updates, important service notices, or marketing communications (only with your consent)
To comply with accounting and tax obligations

4. Legal Basis

Performance of a contract (order processing)
Legal obligation (book-keeping, taxes)
Legitimate interest (improving services and security)
Consent (for newsletters or promotional emails)

5. Data Retention
We keep your data only as long as necessary for the purposes stated or as required by law (for example, 7 years for accounting records).

6. Sharing of Data
We share information only with trusted service providers necessary to operate our store, such as:

Payment processors
Delivery and shipping companies
IT hosting and maintenance providers

7. Cookies & Tracking
Our site uses cookies and similar technologies to:

Remember items in your cart
Analyze traffic and improve the site
Deliver personalized marketing (if accepted)
You may manage or disable cookies at any time in your browser settings.

8. Your Rights
You have the right to:

Access, correct, or delete your personal data
Restrict or object to processing
Withdraw consent at any time
Lodge a complaint with a data protection authority

9. Contact
For privacy inquiries or data requests, email: order@babylisspro-mks.com